Share your business objectives — get a matching tech support agent for your software product or service. Outstaff Your Team will examine candidates’ hard and soft skills, and handle HR Ops.
Build A Remote TeamAt a Discovery call, we agree on what kind of IT support for hire to look for: like Tier 2 Service Desk Engineer for your Ecommerce platform or Tier 3 Support Analyst for your FinTech SaaS. The more details, the better.
To make our search more effective, together with you, we outline must-haves: interview formats, selection stages, and technical tasks. We launch the job opening and curate the hiring pipeline.
Our talent sourcing specialists scan the human resources pool. We invite candidates relevant to your tech support solution to the initial interviews, pre-vet their skills, and select only matching potential support team members.
On the final interview, you meet tech support specialists for hire, hand-picked by Outstaff Your Team. We continue to move through the hiring pipeline with the candidates you consider best fits for your workflow.
We prepare job offers for the finalists and onboard newcomers to ensure a smooth start on your project. From that time, our confirmed hires support your business.
To hire an IT support specialist is half a battle. While you are setting project tasks, we take care of HR Ops like long-term motivation, milestone talks, and on-time payrolls.
We keep our finger on the pulse of the hiring progress and provide reports about your vacancy statuses. Outstaff Your Team principle is transparent communication with you and the tech pros we bring to your support department.
Hiring a technical Support specialist, we focus on proficiency with customer relationship management tools you use. Altogether, we look for the support specialist close to your domain and with the soft skills you prioritize.
Outstaff Your Team candidate base represents unique skill sets. We can introduce you to people who have dealt will technical assistance for businesses of different sizes and industries.
Need to hire a local IT support specialist in a foreign country? We gather remote teams ready to handle customer tickets with care inside and outside the target area, and sign contracts with specialists.
We can always launch a new hiring campaign on your demand. With Outstaff Your Team, you can build the support department and delegate hiring other IT staff to us. You keep your project agile with no effort.
Our goal is to ensure that your tech support engineers stay with you as long as you need. We gather their feedback on the working conditions and level of satisfaction with their roles. That contributes to long-term hires.