Meet Pre-vetted IT Support Specialist for Hire!
Share your business objectives — get a matching tech support agent for your software product or service. Outstaff Your Team will examine candidates’ hard and soft skills, and handle HR Ops.
Scale international teams
Why Hire IT Support Specialist with Us
On-time Updates
We keep our finger on the pulse of the hiring progress and provide reports about your vacancy statuses. Outstaff Your Team principle is transparent communication with you and the tech pros we bring to your support department.
Personal Touch
Hiring a technical Support specialist, we focus on proficiency with customer relationship management tools you use. Altogether, we look for the support specialist close to your domain and with the soft skills you prioritize.
Diverse Talent
Outstaff Your Team candidate base represents unique skill sets. We can introduce you to people who have dealt will technical assistance for businesses of different sizes and industries.
Global Presence
Need to hire a local IT support specialist in a foreign country? We gather remote teams ready to handle customer tickets with care inside and outside the target area, and sign contracts with specialists.
Easy Scaling
We can always launch a new hiring campaign on your demand. With Outstaff Your Team, you can build the support department and delegate hiring other IT staff to us. You keep your project agile with no effort.
Team Loyalty
Our goal is to ensure that your tech support engineers stay with you as long as you need. We gather their feedback on the working conditions and level of satisfaction with their roles. That contributes to long-term hires.
Our Staffing Process
Step by Step
Your journey with our IT staffing firm starts here.
Start with Step 1 now* Average time for Fast Hiring positions
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Now Sync Our Vision
At a Discovery call, we agree on what kind of IT support for hire to look for: like Tier 2 Service Desk Engineer for your Ecommerce platform or Tier 3 Support Analyst for your FinTech SaaS. The more details, the better.
Day 1 Set Interview Scenario
To make our search more effective, together with you, we outline must-haves: interview formats, selection stages, and technical tasks. We launch the job opening and curate the hiring pipeline.
Day 2 Filter Candidates
Our talent sourcing specialists scan the human resources pool. We invite candidates relevant to your tech support solution to the initial interviews, pre-vet their skills, and select only matching potential support team members.
Day 5 Approve Hires with You
On the final interview, you meet tech support specialists for hire, hand-picked by Outstaff Your Team. We continue to move through the hiring pipeline with the candidates you consider best fits for your workflow.
Day 8 Recruit Your Team
We prepare job offers for the finalists and onboard newcomers to ensure a smooth start on your project. From that time, our confirmed hires support your business.
Day 12 Support Your Team
To hire an IT support specialist is half a battle. While you are setting project tasks, we take care of HR Ops like long-term motivation, milestone talks, and on-time payrolls.
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You name it — we find it. Get the preferred skills and tech stack for your team.
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Criteria to Select Matching Talent for You
Smooth Communicator
Whether it is customer retention or internal workflow, our support specialists keep up a productive dialogue in English, sticking to business ethics.
Globally Available
We search for a technical support specialist for hire without location limits. Outstaff Your Team talent pool covers multiple time zones.
Adapted to Your Team
Outstaff Your Team picks pros who suit your company culture and has experience with business tools you use.
People-oriented by Nature
Your new hires enjoy helping people and don’t imagine a better role for self-fulfillment.
Tech-Savvy
We will examine a troubleshooting approach, technical background, ability to prioritize tickets, and stress resistance.
Punctual
IT Support engineers, hired by Outstaff Your Team, are attentive to deadlines and responsive with task updates.
What Kind of Specialists We Help to Hire
Role-based
Skill-based
Email Support
Troubleshooting
Technical Support
Jira Service Management
Customer Support
Online Chat Support
Product Installation Support
Integration Support
Ecommerce Support
SaaS Support
PaaS Support
Want to start scaling your team now?
To fill the trickiest skill gaps and save your budget, our hiring experts connect you to skilled professionals from Eastern Europe, LATAM, and other IT clusters with reasonable compensation rates.
Hire your team now
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Real Reviews
From Real People
Get first-class hiring service
Outstaff Your Team was able to scout experienced Software Engineers needed for development of macOS and iOS software in the shortest time. They also did market compensation research for us to have a clear understanding of the tech market trends for these positions.
Outstaff Your Team stood out among many other companies because they really took the time to understand our business and industry. Thanks to that, the Talent Acquisition team was able to provide a specialist who executed all web design stages from concept to implementing.
Thanks to our new L2 Support Engineer outstaffed by Outstaff Your Team, we managed to establish and maintain efficient and well-timed communication between our customers, project managers, and the development team.
With Outstaff Your Team our time to hire reduced in half, and we saved time on a lot of routine, operational processes. With their proactive approach to communication, we are in the loop every step of the way, from the recruitment process to daily operations
It is convenient that Outstaff Your Team can adjust the team size on demand based on project requirements, and can offer a wide range of good tech candidates.
Hire IT Support Specialist in 20 Days
For 13+ years, we have been providing personalized contractual staffing for diverse tech companies with the most specific requests. So, we know how to adjust to your needs.